ShermonTangEmail.ssr.be Frequently Asked Questions. (linked from the site)Email Address:
What's an email address?
Email is a system for sending messages from one individual to another via telecommunications links between computers or terminals. A Email address is a address to which you can Use to send/receive email.
How can this free email be free?
Just like hotmail and yahoo, ShermonTangEmail.ssr.be offers free email services. The 3rd party server, however, might show some ads in exchange for the free service.
Is there a catch?
Can I have more than one free email address?
Of Course! However, make sure you actually use them, and you'd probably have a hard time keeping all those email addresses straight if you sign up for a lot.
I don't have a computer. Do I need one to use a free email service?
All you need to get access to your email is a web browser and internet service, whether that's from your home computer, school computer, library computer, cell phone, other mobile device, etc. That means that as long as you can find a computer connected to the internet (such as a in a library or cybercafe, or at a friend's house), or a mobile device, you'll be able to get at your email. You're reading this online in a web browser, which means you can get at your email too right now.
What if I have a computer, but I don't want to pay for an internet connection?
If you live in a country in which companies offer free internet access then as long as you have a dial-up modem you should be able to connect to the Internet and hence get your email. For a list of providers available please see http://yourcomputers.short.be/freeinternetproviders.html
An alternative would be to visit your local library, as most libraries offer free public internet access.
What are the Terms of Service?
Please see http://youremail.funurl.com/tos.html
Ok, I'm ready to get one. Where do I start?
Where do I login?
I've forgotten my password! Help!
Don't panic! Click on the "forgot password" link at www.ShermonTangEmail.ssr.be.
Some messages have mysteriously disappeared from my inbox!
Someone might have got into your account with your password. You should change your password immediately. If it keeps happening, make sure your computer isn't set to save your password, if your computer is shared.
For further assistance, please post in this forum.
I accidentally deleted some messages - can I get them back?
Sorry, I don't think so.
Messages sent to me don't arrive.
If the sender gets an error response, this may indicate the nature of the problem, for example:
VIRUS ALERT - the message contained a virus and was intercepted by the our email scanning system.
SMTP error 550 - Recipient address does not exist. That means they are using an incorrect email address - carefully check both parts of the email address either side of the '@' sign.. If this problem is following a direct reply to a message you sent, your own email client could be misconfigured.
Child process of local_delivery_mbx transport returned 75 usually means that your account does not have sufficient free space for the message to be delivered. You need to free up some space by deleting and purging unwanted messages.
SMTP error 550- may mean that the sender may be using a misconfigured email service
If the sender receives no error response, it could be that:
The message was actually delivered but was intercepted by the junk-mail filtering system - your junk-mail filter settings may be too low.
Your mailbox may have been over quota when the message arrived. The mail system may periodically retry to deliver the message, so clear out some old messages and wait for the message to be delivered on the next attempt. This process will be repeated for several days before finally reporting the failed delivery to the sender.
Or, maybe he/she could have typed the address wrong.Email Fowarding:
What's Email Forwarding?
Email forwarding is like call forwarding for your telephone, but for email. It gives you an email address that works with whatever email account you use, a personal back-up name or inbox address.
Is this an e-mail account?
No, this is merely a forwarding address. This service is intended for those who already have an e-mail account. If you don't already have one, you can sign up for a actual email address at the www.ShermonTangEmail.ssr.be .
How do I choose my password?
A password is not necessary.
Is it private?
Our email servers just redirect mail. We don't and can't store, archive or read any emails or attachments.
Does it limit my emails or attachments?
No. We support all email and attachment space limits available with your consumer email client, and do not restrict the number of emails you can send or receive.
Does it slow down my email / how long does it take for an email to arrive?
No. The servers should redirect all email instantly and automatically. Within seconds of receiving a message, it's sent to your current forwarding address. However, it depends on the sender's server too, as well as your receivor server. If your email is delayed for an extended period please contact us and your email provider.
How do I check my email?
Because we just forward your email, you send and recieve as always. All email addressed to yourname@ShermonTangFan.cjb.net goes into the email account you specify as your forwarding address.
How do I set-up/change my forwarding address?
When you signup, you specify your email address you would like email forwarded to. If you would like to change any data, please email STemaildatachange@timothy-leung.cjb.net using the email address you used when you signed up.
How long will it take to be activated?
As this feature requires confirmination and manual activation by the administrator, it could take up to a week for it, usually faster, depending on my workload.
How do I know when my email forwarding address is ready for use?
You will receive an email from the administrating team when your email forwarding address is ready for use.
Ok, I'm ready to get one. Where do I start?
I have another question/suggestion!
Feel free to post it in this forum. This post has been edited by funnytim on Jun 4 2008, 02:53 PM