Backlog Update requested, backlog?

I placed an order using the vouchers several months ago with the intent of slapping some paint on the newly aquired pewter and using them at Historicon in July. Since placing the order I have sent several emails and have not recieved an update in the last month nor any product as of this writing. I have lurked on the forums for some time waiting patiently to see if this was going to clear up however I have reached my personal limit and I am almost at the point of no return to get this stuff painted in time for Historicon.

Would like an update via this forum or to my email.

Mike

Sorry, Mike, it looks like some emails have not been getting through if they were sent via the contact page on the website, but some have, so I'm not sure why or how that is happening. Also, some of my replies don't seem to be reaching their intended targets.

So, here's an update on the backlog situation.

Health issues are very much improved. I had a pretty tough time of things since Christmas, with a lot of pain, a great deal of worry and some unpleasant investigative procedures. Although we still don't have a definitive explanation of what is/was wrong with me, we now know for sure that it isn't cancer, which is a bit of a relief to say the least.

I'm now back at work more or less full time, and working through a backlog of orders. I've made good progress on these over the last couple of weeks, but realistically, I've still got another couple of weeks to go before they fully cleared.

So, if you're waiting for an order, I can only apologise for the long delays. Running a business alone is difficult when this sort of thing happens. I have no-one to help out, and just have to rely on the patience and goodwill of my customers. For that, I'm very grateful to the vast majority of you who have been kind and understanding during a difficult time for me.

Thanks for the quick reply. If you have an independent web master ask them to look at the email block - the lack of email casts everything into shadow as we try and find out what is going on without effective comms.

Thanks

Mike


BTW the game is full at Historicon (15 people) - offer still stands to distro adverts / business cards. I am running it in tribute to Dave Arneson - a competitive dungeon crawl with 3 dungeon masters defending their turf from three teams of heroes. So even if you cannot clear my order send me the adverts / cards and I will display them.

Thanks for the update Richard on the backlog. Really looking forward to get my hands (and paintbrush) on the goodies!

I received my order the other day...bugbears, giants and ogres. they are just outstanding. They came with a surprise stowaway...an ogre magi. This is just a fantastic figure and a great surprise!! pictures on the website just dont do justice to these figures.

thank you Richard from one very happy customer

Hi there I ordered the ll2 boxed set last year and it has not arrived yet, I've sent a few emails but have not had any responses to the more recent ones, I'm wondering if my emails are not getting through? I'm Chris hubmann from Wellington new zealand. Cheers, chris

Chris, I have been replying to your queries, but maybe you haven't been getting them? My restock of LL boxes is on the way from Germany, and should be here before the end of the week. Your order will be on the way within a few days - sorry to keep you waiting.

Richard,
Was curious if I could get an update on my voucher order (I think I placed it back in March or April).
I know you've been having email issues, so I thought I'd ask here instead.

best,
Stephen Simpson

Hi Richard

Thanks heaps for the update, no worries am looking forward to getting the minis!

Cheers

Chris

You need a re-stock of LL boxes, that suggests they're selling well!

I hope theres more to come......

Dave

richard,

like the first poster, I had requested some figs using my voucher and sent a couple of chasing mails .

I had always had a terrific experience with Otherworld and was unaware of your health problems. Trust things work out for you.

When you are able, can you just confirm receipt of my requests?

Many thanks,

Nick F

Richard,

I have a voucher order outstanding since November. I've not received a response to my recent email requests for an update. Can you please confirm whether you are receiving my emails and provide an update.

Thanks,
Gordon

Nick,
I have been emailing to get confirmation of your address. Are you still in Warwick Square?
Your box is ready to go as soon as you can confirm.
Will send PM too.
Cheers,
Richard

Hi Richard,

Please can you provide a revised backlog clearance date estimate?!


Thanks

Yes . I am still Warwick sq . Did not receive any emails